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North Yorkshire Police Fraud Newsletter - April 2021

Alert message sent 30/04/2021 16:54:00

Information sent on behalf of North Yorkshire Police

Hello and welcome to the first of our monthly fraud update newsletters for North Yorkshire.

The newsletter idea has been a little delayed due to the move to our new Community Messaging system so thank you for your patience and for re-signing up to hear from us.

We want to make sure this newsletter is useful to you and your communities so please do let us know what you think.

As always, if you need to report a crime or scam please call 101 or 999 if it is an emergency.

Scams of the month

Bogus police officer calls

This scam keeps re-emerging in different forms and with different ‘police officer’ names but continues to frighten its victims into parting with their cash. The caller claims to be a police officer and says that a family relative is in police custody having stolen the victim’s bank details or bank card. The caller then reassures the victim that their money will be safe if they either transfer it to a safe account (details given by the caller) or if they attend the bank and withdraw all money from their account to be collected and taken to a safe place by the police.
If you receive a call like this hang up immediately.

Remember, the police or your bank will never call and tell you to pay or transfer money. Read how to verify a police officer on our website:

National Insurance scam

We've had a number of reports over the last week about scam calls about national insurance numbers. They've shown as from both landline and mobile phone numbers and the callers claim to be either from the police or National Crime Agency. They are usually recorded messages telling the receiver there has been a problem with their national insurance number, either it has been stolen or compromised and there is a fee to pay in order to receive a new number.

Some victims have reported the callers claiming they will be arrested if they don’t follow the instructions and others have been told to press a number on their keypad.

If you receive a call like this, hang up immediately and report it to the police.


Royal Mail/courier delivery notifications

Text messages claiming to be from either Royal Mail or DPD advising that your parcel is waiting to be delivered and requires a small fee to release it, providing a link to a fake website.

Once the victim has entered their card details, in the following days the scammers contact the victim claiming to work for their bank. They will convince the victim that there has been some suspicious activity on their account and that they need to move their money to a safer one to protect their assets. The victim will then be given a sort code and account number to transfer their money into and it will look as if this new account has been set up in the victim’s name, but it is actually under the criminal’s control.

If you receive a text or email like this, you can forward it to: or texts to 7726 and then delete. Do not click on any links.

How to: keep your accounts safe.

  • Wherever possible, try to have separate passwords for all of your accounts but at the very least have different passwords for your email accounts and online banking.
  • A good way to create a password is to put three random words together.
  • Use a password manager to store all of your passwords and ensure the master password for this is different to any other passwords.
  • Use two factor authentication where possible. Having a two step process to log into your accounts makes them much safer from fraudsters.

Ways to get involved

  • Share this newsletter and its advice with as many people as you can! If anyone else wants to sign up, please ask them to email:
  • Can you share our safety posters? You can download them from our website here: or email if you need printed copies.

Talks and events

If your community organisation or group would like to arrange a virtual fraud prevention talk then email our Financial Abuse Safeguarding Officer, Andy Fox on and he will be happy to help.  

Updated: 30/04/2021 by Carys Samuel (Police,Corp Comms Manager,North Yorkshire)
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Carys Samuel (Police,Corp Comms Manager,North Yorkshire)

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