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In an emergency

If you need urgent assistance you should always dial 999. We aim to answer within 10 seconds.

If it's not an emergency or a general enquiry

If you don't need urgent assistance, or have a general enquiry, you should dial 101 (our non-emergency number).

Calls to 101 cost 15 pence per call from landlines and mobiles - no matter how long you're on the phone.